SMARTER FAREBOXES

In late 2020 (date to be announced), Metro Bus will introduce new fareboxes, Smart Ride Cards, Smart Ride Tickets and the Smart Ride App for mobile phones. These options will offer easy, convenient and cash-free fare paying options. Here’s what you need to know about this transition.

Our intuitive farebox helps you board buses faster with a contactless Smart Ride Card, Smart Ride Ticket or mobile ticketing option on the Smart Ride App. Free, unlimited transfers within two hours of paying your fare will still be offered when using the Smart Ride Card, but you will no longer need a transfer ticket.

Smart Ride Card

Easily pay for your Metro Bus fares on the go as well as at home using our online purchasing option or the Metro Bus Smart Ride App for mobile phones. Purchased passes stored on your mobile phone can be activated when ready to ride. The Stored Value fare option allows you to load any amount of money you choose on your Smart Ride Card or the Smart Ride App and fare is automatically deducted each time you ride.

Smart Ride Cards, online purchasing and the Metro Bus Smart Ride App are not currently available and the official date of the transition to the new fareboxes is not yet determined. Please continue to check here for updates.

We will be phasing out existing Metro Bus passes in the coming months. We expect to resume charging fares well ahead of the farebox transition and we encourage customers to use current Metro Bus day passes, ride passes and tokens before the to-be-announced transition date. Customers will be able to redeem Metro Bus passes for like value on a free Smart Ride Card. This includes partially used passes, tokens as well as change cards. We are not able to offer refunds. Learn more here.

HOW TO PURCHASE YOUR FARE

Metro Bus Smart Ride Cards will offer Stored Value for regular fares, Stored Ride Passes and 31-Day Passes. Smart Ride Cards will be able to be purchased for $3 at the Transit Center or online. You can load funds to any Smart Ride Card at the Transit Center, at ticket outlets, online or on your mobile device.

Smart Ride Cards, online purchasing and the Metro Bus Smart Ride App are not currently available and the official date of the transition to the new fareboxes is not yet determined. Please continue to check here for updates.

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Ticket outlets

Purchase fare at any the Metro Bus Transit Center.

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On the Bus

Customers can pay fares directly at the farebox with cash. Please use the exact change. New fareboxes will not be able to make change.

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Online

When available shop online.

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Phone

Call 320.251.7433 for information about Metro Bus fares.

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Mobile Ticketing

When available download our Smart Ride App on your mobile device.

With the Smart Ride Card, transfer tickets are no longer necessary. When boarding just tap your card to the farebox and you’re all set!

Get your FREE Smart Ride Card during our upcoming promotional period. Stay tuned for details!

FAREBOX NEWS

Customers to be able to transfer current passes to the Smart Ride Card

We recognize that many customers and community partners buy passes in advance or in large quantities. Since fares are currently...
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Using school IDs with the new farebox

When the new fareboxes are in place, St. Cloud State and St. Cloud Technical & Community College students will be...
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Date of farebox change to be determined

New fareboxes will be installed over the course of one weekend in late 2020. Service will not be interrupted. Half...
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New fareboxes and fare payment options coming soon

Metro Bus is preparing for installation of new fareboxes for all buses in its fleet including Fixed Route, Dial-a-Ride, ConneX...
Read More

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System Map Download

See the complete map of all Metro Bus routes.

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Northstar Link

Commuter bus service to Big Lake, Twins games, and Vikings games is available from the Metro Bus Transit Center.

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Jefferson Lines

Offering service to destinations throughout the country’s heartland and connects from the Metro Bus Transit Center.

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