A GREAT PLACE TO WORK

At Metro Bus, we’re always looking for friendly and professional people to help us drive our business. We employ more than 160 dedicated team members who provide our community with safe, reliable and friendly public transportation service. Opportunities include drivers for Fixed Route and Dial-a-Ride services, customer service representatives, operations, maintenance and administrative support.

If you are interested is pursuing career at Metro Bus, contact Human Resources by phone at 320.529.4498 or email our Human Resources Department through our online form on the Contact page.

Open Positions

Chief Operations Officer

Position will remain open until filled. Priority given to applications received by January 31. Applicants will be contacted if selected for an interview.
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Starting annual salary: $86,199-94,381 (11-step progression)

Hours: 45-50 typical

To apply, submit application, resume and cover letter:

Julie Hentges @ jhentges@stcloudmtc.com.

Download Job Application from left column or application can be sent by calling 320.529.4498.

Job Description

Reports to the Chief Executive Officer

Primary Objective of Position

The Chief Operations Officer (COO) is responsible for directing all transit operational departments including bus and maintenance operations and planning. Plans and develops operational policies, goals and objectives; manages changes and ensures compliance with applicable laws and regulations. The Chief Operations Officer is a member of the Executive Committee. May act on behalf of the Chief Executive Officer in his/her absence.

General supervision is given to all transit system Operations employees. Responsible for direct supervision of the Director of Maintenance; Operation Managers; and Planning Manager.

Essential Functions of the Position

Essential duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them if the work is similar, related or logical to the position.

1. Leadership Management and Oversight

  • Responsible for effective leadership and management of all operations staff, setting goals and performance objectives, and monitoring and adjusting to achieve required results.
  • Manages and maintains safety, customer service and cost effective delivery of all bus and commuter transportation and maintenance services.
  • Teams with the Director of Human Resources in negotiation of the collective bargaining agreement and labor relations issues.
  • Delivers presentations to the Board of Commissioners, other boards, and legislative bodies regarding transit system services and issues.
  • Assisst the Chief Finance and Administration Officer in preparation of annual operations and capital budget, and State Transportation Improvement Program (STIP).
  • Responsible for monthly and annual reporting to the National Transit Database (NTD) and Federal Transit Authority (FTA).
  • Ensures compliance with all aspects of Americans with Disability (ADA) transportation regulations.
  • Develops, reviews and evaluates contract proposals; montiros and evaluates work fo consultants, contract personnel and vendors.

2. Operations and Planning

  • Directs the safe and efficient delivery of Fixed Route, Commuter and Dial-a-Ride transportation services.
  • Oversees the development of the long range transit plan and transit element of the St Cloud Metropolitan Area Long Range Transportation Plan. Ensure coordination with the St. Cloud APO, MnDOT and other local and regional transportation planning activities.

3. Maintenance and Facilities

  • Directs and oversees vehicle and facilities maintenance programs
  • Ensures vehicle, equipment and facilities are properly maintained for safe and effective operations.

4. Communicates courteously and professionally and maintains respectful working relationships with coworkers and customers in carrying out job functions.

5. Performs all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices.

  • Knows and follows safety rules and guidelines as well as sound work and safety practices in order to accomplish the job objectives and avoid injury or loss;
  • Wears proper protective equipment when policy requires or conditions indicate a need exists and utilizes proper body mechanics and ergonomics while performing work;
  • When potentially unsafe conditions are observed, makes efforts to avoid or correct them if they are controllable and draws them to the attention of the responsible supervisor or safety representative in a timely manner.

6. Performs other duties and activities as assigned.

Minimum Qualifications

The job requires a bachelor’s degree in business, public administration, transportation or an appropriately related field and a minimum of six (6) years senior management operations and supervisor experience or an equivalent combination of education and experience.

Knowledge, skills and abilities required include:

  • Demonstrated background in operations and personnel management
  • Knowledge of principles, policies and practices of operations management and administration; planning, and supervision,.
  • Thorough knowledge, or ability to quickly develop, of applicable governmental regulations and federal, state and local transit and employment laws.
  • Ability to coordinate, direct, supervise and evaluate the work of subordinates and maintain confidentiality.
  • Ability to apply collaborative work strategies and gain the cooperation of all levels of employees.
  • Demonstrated ability to work effectively in a diverse workforce.
  • Ability to develop new or alternate methods, procedures and policies which result in improved effectiveness, efficiency and/or cost-savings.
  • Ability to write , prepare and proof comprehensive written reports; establish and maintain positive working relationships with agency personnel, union representatives, board of commissioners and the general public.
  • Ability to obtain within 90 days and maintain a valid Class B Minnesota Driver License, with passenger and air brake endorsements and current medical certificate.
  • Must be able to read and speak English clearly. Bilingual a plus.
  • Interpersonal skills sufficient to exchange and or convey information, receive work direction, and maintain effective working relationships with all levels of employees, committees and groups; and to diffuse situations/conversations that have escalated beyond normal limits.
Desirable Qualifications
  • Transit knowledge and experience preferred but not required.
  • Master’s degree preferred.
Physical Demands and Working Environment

1. This position is predominately in an office environment requiring extended periods of sitting;

2. Utilizes personal computer, phone and other office equipment on a regular basis;

3. Will require moderate travel outside of the office. Will utilize company or personal vehicle for travel.

4. This position requires the employee be available 24/7 in person or by phone.

This position description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the organization and requirements of the job change.

Metro Bus is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. It will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Facility and Bus Cleaner

(PART TIME)
Position will remain open until filled. Applicants will be contacted if selected for an interview.
APPLY NOW

Salary: $15.75-20.63 (11-step progression)

Schedule
Monday, Wednesday & Thursday: 5 – 10 pm

To apply, submit application:

Julie Hentges @ jhentges@stcloudmtc.com.

Download Job Application from left column or application can be sent by calling 320.529.4498.

Job Description

Reports to the Maintenance Manager

Primary Objective of Position

The Facility and Bus Cleaner position is responsible for thorough interior cleaning of all Metro Bus facilities, bus fleet and staff vehicles.

Essential Functions of the Position

Essential duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them if the work is similar, related or logical to the position.

1. Responsible for the interior cleanliness of all Bus Fleet and Staff Vehicles

  • Cleans all interior surfaces of buses and staff vehicles to include, but not limited to, floors, step wells, ceiling, seats, grab bars, dash, fair box and schedule area;
  • Cleans all interior vehicle windows; and
  • Cleans the driver control area.

2. Responsible for the interior cleanliness of all Metro Bus Facilities

  • General cleaning of lobby, dispatch areas, operator areas, offices, copy rooms, conference rooms, training rooms and hallways;
  • Sweeping, mopping and vacuuming of all Metro Bus facility floors including, but not limited to, offices, hallways and bathrooms;
  • Emptying of all wastebaskets, inserts liners and disposes of all trash into external dumpster;
  • Thorough cleaning of all bathrooms;
  • Wiping down of all flat surfaces; and
  • Occasionally washing windows.

3. Communicates courteously and professionally and maintains respectful working relationships with coworkers and customers in carrying out job functions.

4. Performs all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices.

  • Knows and follows safety rules and guidelines as well as sound work and safety practices in order to accomplish the job objectives and avoid injury or loss;
  • Wears proper protective equipment when policy requires or conditions indicate a need exists and utilizes proper body mechanics and ergonomics while performing work;
  • When potentially unsafe conditions are observed, makes efforts to avoid or correct them if they are controllable and draws them to the attention of the responsible supervisor or safety representative in a timely manner.

5. Performs other duties and activities as assigned.

Minimum Qualifications

The job requires graduation from high school or equivalent education and one (1) year of experience performing janitorial and/or industrial cleaning duties or cleaning, maintaining and/or servicing a variety of vehicles or an equivalent combination of education and experience.

Knowledge, skills and abilities required include:

  • Knowledge of principles of commercial cleaning and housekeeping;
  • Ability to establish and maintain effective working and public relationships;
  • Ability to deal tactfully and courteously with co-workers and the general public;
  • Must be able to work a flexible schedule to include nights and weekends.
  • Interpersonal skills sufficient to exchange and or convey information, receive work direction, and maintain effective working relationships with all levels of employees, committees and groups; and to diffuse situations/conversations that have escalated beyond normal limits.
Desirable Qualifications
  • None.
Physical Demands and Working Environment

1. This position is predominately in a maintenance shop requiring extended periods of walking, climbing, stooping, kneeling, crawling and reaching. Must be able to lift up to 40 pounds and push/pull up to 50 pounds on a regular basis;

2. Moderate exposure to temperature extremes, noise, physical and/or chemical hazards;

3. Utilizes personal computers, phone and other office equipment on an occasional basis;

4. May require some travel outside of the maintenance shop. Will primarily utilize a Metro Bus vehicle for travel.

This position description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the organization and requirements of the job change.

Metro Bus is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. It will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

DIAL-A-RIDE OPERATOR

Now accepting applications for part-time positions. Applicants will be contacted if selected for an interview.
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Schedule 1
Sunday: 8:40 am – 5:40 pm
Monday: 7:30 am – 5 pm
Friday: 7:30 am – 4:50 pm

Schedule 2
Monday: 6:30 am – 3:30 pm
Friday: 10:30 am – 4 pm
Saturday: 8 am – 6:30 pm

This professional driving position includes a high level of customer contact. Dial-a-Ride is for people who have disabilities and their traveling companions. It is door-through-door service and requires an extra hands-on approach to serving our customers. You will not drive a set route, but rather follow a schedule of pick-ups and drop-offs.

Qualifications:

  1. CDL with passenger endorsement to drive vehicles equipped with airbreaks preferred; Not mandatory
  2. Must be safety-minded and enjoy people
  3. Schedule depends on bid unless specified
  4. Part-Time Union Positions available at $18.35/hr
Job Description
NATURE OF WORK

Work involves the operation of a public transit bus in the transportation of persons according to a fixed route timetable. Must be able to handle stressful situations related to the managing of passengers and emergency situations.

EXAMPLES OF WORK
  1. Abide by safety management practices set forth by the company.
  2. Obey all applicable traffic laws, rules and regulations.
  3. Operate a large transit vehicle in moderate to heavy traffic.
  4. Collects fares, load and unload passengers at determined and undetermined stops.
  5. Courteously give clear and detailed information to passengers in response to questions.
  6. Tactfully maintain order in the vehicle during normal and emergency situations.
  7. Complete clear and detailed written reports.
  8. Act in a manner to promote a positive public image to patrons, motorists, and the general public.
  9. Perform other related work as required.
DESIRABLE KNOWLEDGE AND EXPERIENCE

Graduation from high school or equivalent. General knowledge of vehicle operations, motor vehicle laws and safe driving practices. Ability or trainable to handle a large transit vehicle following a schedule of pick-ups and drop-offs. Must be a proper representative through good public relations and common courtesy at all times.

NECESSARY SPECIAL REQUIREMENTS

Good physical condition. Possession of a valid Minnesota commercial motor vehicle license with air brake and passenger transportation endorsements. Above average motor vehicle record and driving skills. Good communications skills. Availability to work flexible work schedules including, morning, afternoon, night, split shifts and weekends.

COMPENSATION PACKAGE

Excellent salary and benefits for full-time employees. Some benefits apply for part-time positions.

FIXED ROUTE OPERATORS

Now accepting applications for Full-Time positions. Applicants will be contacted if selected for an interview.
APPLY NOW

This professional driving position includes a high level of customer contact. Most of your day is spent sitting behind the wheel driving, greeting and assisting customers. You drive along set routes, most of which hub from the Transit Center in downtown, St. Cloud.

Qualifications:

  1. CDL with passenger endorsement to drive vehicles equipped with airbreaks preferred; Not mandatory
  2. Must be safety-minded and enjoy people
  3. Full-time Union Positions available at $18.35/hr
  4. Schedule depends on bid
Job Description
NATURE OF WORK

Work involves the operation of a public transit bus in the transportation of persons according to a fixed route timetable. Must be able to handle stressful situations related to the managing of passengers and emergency situations.

EXAMPLES OF WORK
  1. Abide by safety management practices set forth by the company.
  2. Obey all applicable traffic laws, rules and regulations.
  3. Operate a large transit vehicle in moderate to heavy traffic.
  4. Collects fares, load and unload passengers at determined and undetermined stops.
  5. Courteously give clear and detailed information to passengers in response to questions.
  6. Tactfully maintain order in the vehicle during normal and emergency situations.
  7. Complete clear and detailed written reports.
  8. Act in a manner to promote a positive public image to patrons, motorists, and the general public.
  9. Perform other related work as required.
DESIRABLE KNOWLEDGE AND EXPERIENCE

Graduation from high school or equivalent. General knowledge of vehicle operations, motor vehicle laws and safe driving practices. Ability or trainable to handle a large transit vehicle following a fixed route structure. Must be a proper representative through good public relations and common courtesy at all times.

NECESSARY SPECIAL REQUIREMENTS

Good physical condition. Possession of a valid Minnesota commercial motor vehicle license with air brake and passenger transportation endorsements. Above average motor vehicle record and driving skills. Good communications skills. Availability to work flexible work schedules including, morning, afternoon, night, split shifts and weekends.

COMPENSATION PACKAGE

Excellent salary and benefits for full-time employees. Some benefits apply for part-time positions.

BENEFITS

Part-Time Employees:

  1. Paid Time Off
  2. Employee Assistance Program
  3. Employer Contributes to Retirement Pension Plan

Part-time employees have the opportunity to go full-time when positions become available.

 

Additional Benefits for Full-Time Employees:

  1. Employer-Paid Family Health Insurance (Medical, Dental & Vision)
  2. Employer Contributes to Retirement Pension Plan
  3. Employer Paid Life Insurance (Union Employees)
  4. Paid Holidays

 

Optional Employee-Paid Benefits for Part-Time and Full-Time Employees:

  1. Flex Spending Account
  2. Minnesota State Deferred Compensation Plan

JOB APPLICATION

The employment application is a PDF form that you can download and fill-in. Employment applications can be submitted in person at any of our 3 locations or the completed application can also be mailed or faxed to:

Metro Bus
Attention: Human Resources
665 Franklin Avenue NE
St. Cloud, MN 56304

PRINT APPLICATION

Questions?

Call: 320.529.4498

Fax: 320.251.3499

EMAIL HUMAN RESOURCES

EQUAL OPPORTUNITY EMPLOYER

Metro Bus provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, gender, disability, sexual orientation, age, veteran status, familial status, marital status, status with regard to public assistance, or local human rights commission activity which does not preclude the performance of essential functions of the job, with reasonable accommodation(s) provided as necessary.

Metro Bus does not tolerate any form of unlawful harassment based on race, color, creed, religion, national origin, gender, disability, sexual orientation, age, veteran status, familial status, marital status, status with regard to public assistance, or local human rights commission activity. Such unlawful interference with the ability of Metro Bus employees to perform their expected job duties is not tolerated.