A GREAT PLACE TO WORK

At Metro Bus, we are always looking for friendly and professional people to help us drive our business. We employ more than 160 dedicated team members who provide our community with safe, reliable and friendly public transportation service. Opportunities include drivers for Fixed Route and Dial-a-Ride services, customer service representatives, operations, maintenance and administrative support.

If you are interested in pursuing career at Metro Bus, contact Human Resources by phone at 320.529.4498 or email our Human Resources Department through our online form on the Contact page.

BENEFITS

Part-Time Employees

  • Paid Time Off
  • Employee Assistance Program
  • Employer Contributes to Retirement Pension Plan

Part-time employees have the opportunity to go full-time when positions become available.

Additional Benefits for Full-Time Employees

  • Employer-Paid Family Health Insurance (Medical, Dental & Vision)
  • Employer Contributes to Retirement Pension Plan
  • Employer Paid Life Insurance (Union Employees)
  • Paid Holidays

Optional Employee-Paid Benefits for Part-Time and Full-Time Employees

  • Flex Spending Account
  • Minnesota State Deferred Compensation Plan

Fueler

FULL-TIME POSITION
Position will remain open until filled. Applicants will be contacted if selected for an interview.
APPLY NOW

Salary Range: $17.29-22.29 (11-step progression)

Schedule
Tuesday-Friday: 3-11:30 PM
Saturday: Noon-8:30 PM

To apply, submit a Metro Bus job application, cover letter and resume to recruitment@stcloudmtc.com. Application materials must be received by Tuesday, July 28 by 4:30 PM Position will remain open until filled and preference given to individuals who apply by the posted deadline.
Download Job Application from left column or application can be sent by calling 320.529.4498.

Job Description

Reports to Maintenance Manager

Primary Objective of Position

The Fueler position is responsible for fueling, checking and filling fluids, and general cleaning and vehicle condition of all buses and staff vehicles.

Essential Functions of the Position

Essential duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them if the work is similar, related or logical to the position.

  • Fuel CNG and Diesel buses using the tricorder per standard operating procedures
  • General Bus Cleaning and Maintenance
    • Check fluid levels and empty farebox; record information on proper forms and handheld electronic collection device
    • Inspect buses inside and outside for defects, perform non-technical repairs or report such defects per procedure
    • Perform daily basic interior bus cleaning including sweeping and/or washing floors; clean and dispose of biohazard spills following standard operating procedures
    • Wash exterior of bus following standard operating procedures
    • Responsible for installation and removal of interior and exterior postings and advertisements on buses
  • General Garage, Shop and/or Grounds Cleaning and Maintenance
    • Emptying trash, cleaning floors and trenches, and operating floor cleaning machines
    • Snow removal as needed around fueling stations and lanes
  • Perform bus switch outs as needed
  • Communicate courteously and professionally and maintain respectful working relationships with coworkers and customers in carrying out job functions
  • Perform all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices
    • Knows and follows safety rules and guidelines as well as sound work and safety practices in order to accomplish the job objectives and avoid injury or loss
    • Wears proper protective equipment when policy requires or conditions indicate a need exists and utilizes proper body mechanics and ergonomics while performing work
    • When potentially unsafe conditions are observed, makes efforts to avoid or correct them if they are controllable and draws them to the attention of the responsible supervisor or safety representative in a timely manner
  • Perform other duties and activities as assigned
Minimum Qualifications

The job requires a high school diploma or equivalent education and one (1) year of experience maintaining and/or servicing a variety of vehicles or performing janitorial and/or industrial cleaning duties or an equivalent combination of education and experience.

Must have, or be able to obtain within 90 days, a valid Class B Minnesota Driver License, with passenger and air brake endorsements, and current DOT medical certification.

Knowledge, skills and abilities required include:

  • Ability to operate buses and support vehicles and equipment including plow truck, fork lift, skid loader and floor scrubber/sweeper
  • Knowledge of working hazards and safety practices
  • Ability to read and speak English well enough to read instructions and effectively communicate with team members
  • Ability to establish and maintain effective working and public relationships
  • Ability to deal tactfully and courteously with coworkers and the general public
  • Ability to work flexible schedules
  • Ability to maintain a valid Class B Minnesota Driver License, with passenger and air brake endorsements, and a current DOT medical certificate
Desirable Qualifications
  • None
Physical Demands and Working Environment
  • This position is predominantly in a maintenance shop or outside environment requiring extended periods of walking, climbing, stooping, kneeling, crawling and reaching
  • Moderate exposure to temperature extremes, noise, physical and/or chemical hazards
  • Utilizes personal computers, 10-key, phone and other office equipment on a regular basis
  • May require limited travel outside of the maintenance shop.   Will primarily utilize Metro Bus vehicle for travel

This position description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the organization and requirements of the job change.

Metro Bus is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. It will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Dispatcher

TEMPORARY, PART-TIME POSITION
Now accepting applications for a temporary, part-time Call Center & Transit Center position. Applicants will be contacted if selected for an interview.
APPLY NOW

Salary Range: $18.89-22.92 (11-step progression)

Part-Time Schedule
Tuesday & Wednesday: 1:30-8:00 PM
Saturday: 7:45 AM-4:15 PM

This position will end on 12/31/2020.

To apply, submit a Metro Bus job application, cover letter and resume to recruitment@stcloudmtc.com. Application materials must be received by Tuesday, February 18 by 4:30 PM Position will remain open until filled and preference given to individuals who apply by the posted deadline.
Download Job Application from left column or application can be sent by calling 320.529.4498.

Job Description

Reports to Dial-a-Ride Operations Manager

Primary Objective of Position

The Dispatcher position is responsible for Fixed Route and Dial-a-Ride customer service, and driver and passenger scheduling. The Dispatcher serves as the primary contact to answer customer requests for information by phone, online or in person.

Essential Functions of the Position

Essential duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them if the work is similar, related or logical to the position.

  • Responsible for providing customer service to Metro Bus passengers and staff
  • Operate two-way radio to communicate with Bus Operators and support staff
  • Notify Street Supervisors of situations requiring attention
  • Provide transit service and information to Fixed Route passengers and the general public at the Transit Center
    • Verify and load cash drawer
    • Sell fair media and tickets
  • Provide transit service and information to Dial-a-Ride passengers at the Call Center
    • Receive Dial-a-Ride customer calls
    • Schedule passenger rides within Operator shifts
    • Utilize computerized scheduling software to schedule rides and answer customer inquiries.
  • Receive and document customer comments and complaints
  • Communicates courteously and professionally and maintains respectful working relationships with coworkers and customers in carrying out job functions.
  • Performs all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices.
    • Knows and follows safety rules and guidelines as well as sound work and safety practices in order to accomplish the job objectives and avoid injury or loss;
    • Wears proper protective equipment when policy requires or conditions indicate a need exists and utilizes proper body mechanics and ergonomics while performing work;
    • When potentially unsafe conditions are observed, makes efforts to avoid or correct them if they are controllable and draws them to the attention of the responsible supervisor or safety representative in a timely manner.
  •  Performs other duties and activities as assigned.
Minimum Qualifications

The job requires a high school diploma or equivalent. One (1) year experience in driver or fleet dispatching, customer service or any equivalent combination of education and experience.

Knowledge, skills and abilities required include:

  • Ability to deal tactfully and courteously with co‑workers, subordinates, and the general public and to handle all types of situations.
  • Ability to understand and carry out both oral and written instructions and complete written reports.
  • Ability to gain detailed geographic knowledge of the St. Cloud Metropolitan area including the Northstar Highway 10 corridor and downtown Minneapolis.
  • Proficient in the use of computers;
  • Must be able to read and speak English well enough to read technical documents and effectively communicate with team members. Bilingual a plus;
  • Ability to work flexible work schedules including late evenings, early mornings and weekends;
  • Interpersonal skills sufficient to exchange and or convey information, receive work direction, and maintain effective working relationships with all levels of employees, committees and groups; and to diffuse situations/conversations that have escalated beyond normal limits.
Desirable Qualifications
  • Technical or Community College, business college or two (2) years from a college or university preferred.
Physical Demands and Working Environment
  • This position is predominately in an office environment requiring long periods of sitting.
  • Utilizes personal computer, phone and two-way radio along with other office equipment on a regular basis;
  • Will require minimal travel outside of Metro Bus facilities. Will primarily utilize a Metro Bus vehicle for travel.

This position description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the organization and requirements of the job change.

Metro Bus is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. It will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Dial-a-Ride Operator

Now accepting applications for full-time and part-time positions. Applicants will be contacted if selected for an interview.
APPLY NOW

Starting salary: $18.81/hr

This professional driving position includes a high level of customer contact. Dial-a-Ride is for people who have disabilities and their traveling companions. It is door-through-door service and requires an extra hands-on approach to serving our customers. You will not drive a set route, but rather follow a schedule of pick-ups and drop-offs.

Qualifications:

  1. CDL with passenger endorsement to drive vehicles equipped with airbrakes preferred; Proof of Commercial Learner’s Permit (CLP)
  2. Must be safety-minded and enjoy people
  3. Schedule depends on bid
Job Description
NATURE OF WORK

Work involves the operation of a public transit bus in the transportation of persons according to a fixed route timetable. Must be able to handle stressful situations related to the managing of passengers and emergency situations.

EXAMPLES OF WORK
  1. Abide by safety management practices set forth by the company.
  2. Obey all applicable traffic laws, rules and regulations.
  3. Operate a large transit vehicle in moderate to heavy traffic.
  4. Collects fares, load and unload passengers at determined and undetermined stops.
  5. Courteously give clear and detailed information to passengers in response to questions.
  6. Tactfully maintain order in the vehicle during normal and emergency situations.
  7. Complete clear and detailed written reports.
  8. Act in a manner to promote a positive public image to patrons, motorists, and the general public.
  9. Perform other related work as required.
DESIRABLE KNOWLEDGE AND EXPERIENCE

Graduation from high school or equivalent. General knowledge of vehicle operations, motor vehicle laws and safe driving practices. Ability or trainable to handle a large transit vehicle following a schedule of pick-ups and drop-offs. Must be a proper representative through good public relations and common courtesy at all times.

NECESSARY SPECIAL REQUIREMENTS

Good physical condition. Possession of a valid Minnesota commercial motor vehicle license with air brake and passenger transportation endorsements. Above average motor vehicle record and driving skills. Good communications skills. Availability to work flexible work schedules including, morning, afternoon, night, split shifts and weekends.

COMPENSATION PACKAGE

Excellent salary and benefits for full-time employees. Some benefits apply for part-time positions.

This position description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the organization and requirements of the job change.

Metro Bus is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. It will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Fixed Route Operator

Now accepting applications for full-time and part-time positions. Applicants will be contacted if selected for an interview.
APPLY NOW

Starting salary: $18.81/hr

This professional driving position includes a high level of customer contact. Most of your day is spent sitting behind the wheel driving, greeting and assisting customers. You drive along set routes, most of which hub from the Transit Center in downtown, St. Cloud.

Qualifications:

  1. CDL with passenger endorsement to drive vehicles equipped with airbrakes preferred; Proof of Commercial Learner’s Permit (CLP)
  2. Must be safety-minded and enjoy people
  3. Schedule depends on bid
Job Description
NATURE OF WORK

Work involves the operation of a public transit bus in the transportation of persons according to a fixed route timetable. Must be able to handle stressful situations related to the managing of passengers and emergency situations.

EXAMPLES OF WORK
  1. Abide by safety management practices set forth by the company.
  2. Obey all applicable traffic laws, rules and regulations.
  3. Operate a large transit vehicle in moderate to heavy traffic.
  4. Collects fares, load and unload passengers at determined and undetermined stops.
  5. Courteously give clear and detailed information to passengers in response to questions.
  6. Tactfully maintain order in the vehicle during normal and emergency situations.
  7. Complete clear and detailed written reports.
  8. Act in a manner to promote a positive public image to patrons, motorists, and the general public.
  9. Perform other related work as required.
DESIRABLE KNOWLEDGE AND EXPERIENCE

Graduation from high school or equivalent. General knowledge of vehicle operations, motor vehicle laws and safe driving practices. Ability or trainable to handle a large transit vehicle following a fixed route structure. Must be a proper representative through good public relations and common courtesy at all times.

NECESSARY SPECIAL REQUIREMENTS

Good physical condition. Possession of a valid Minnesota commercial motor vehicle license with air brake and passenger transportation endorsements. Above average motor vehicle record and driving skills. Good communications skills. Availability to work flexible work schedules including, morning, afternoon, night, split shifts and weekends.

COMPENSATION PACKAGE

Excellent salary and benefits for full-time employees. Some benefits apply for part-time positions.

This position description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the organization and requirements of the job change.

Metro Bus is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. It will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

VETERANS PREFERENCE

Veterans preference is awarded to qualified veterans and spouses of deceased or disabled veterans and is added to application materials. Veterans preference is awarded subject to the provisions of Minnesota Statues 197.455. You must supply a copy of your DD214 (Member Copy 4). Disabled veterans must also supply a Summary of Benefits Letter from the United States Department of Veterans Affairs or an equivalent letter from a service retirement board.

Spouses applying for preference must supply their marriage certificate, the veteran’s DD214 and a Summary of Benefits Letter from USDVAFL or death certificate. All required documentation must be received no later than 4:30 PM on the posted closing date.

EQUAL OPPORTUNITY EMPLOYER

Metro Bus provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, gender, disability, sexual orientation, age, veteran status, familial status, marital status, status with regard to public assistance, or local human rights commission activity which does not preclude the performance of essential functions of the job, with reasonable accommodation(s) provided as necessary.

Metro Bus does not tolerate any form of unlawful harassment based on race, color, creed, religion, national origin, gender, disability, sexual orientation, age, veteran status, familial status, marital status, status with regard to public assistance, or local human rights commission activity. Such unlawful interference with the ability of Metro Bus employees to perform their expected job duties is not tolerated.

JOB APPLICATION

The employment application is a PDF form that you can download and fill-in. Employment applications can be submitted in person at any of our 3 locations or the completed application can also be mailed or faxed to: Metro Bus, Attention: Human Resources, 665 Franklin Avenue NE, St. Cloud, MN 56304

DOWNLOAD APPLICATION

QUESTIONS?

Call: 320.529.4498          Fax: 320.251.3499

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