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ABOUT US

The St. Cloud Metropolitan Transit Commission (Metro Bus) was created by the Minnesota Legislature in 1969 to operate as a Transit Authority.

FACILITIES

OPERATIONS CENTER

Built in 1985 with several additions, most recently in 2017, the Operations Center is home to Metro Bus administrative offices, Dial-a-Ride call center, maintenance shop and vehicle storage.

TRANSIT CENTER

Multimodal transfer facility in downtown St. Cloud, built in 1992 and remodeled and expanded in 2012. Metro Bus is the local Jefferson Lines agent, and intermodal connections made with local private taxi companies and public rural transit systems. Northstar Link Commuter Bus hubs from this location.

MOBILITY TRAINING CENTER

Located in downtown St. Cloud, the Mobility Training Center features a simulated street environment for training & assessing an individual’s physical & cognitive abilities as they pertain to using public transportation. The Mobility Training Center is also home to the Community Outreach & Travel Training program.

TRANSIT AMENITIES

  • 67 Bus Shelters, including two partially enclosed waiting areas at Crossroads Center
  • 14 Benches
  • 850 + signed bus stops
  • Transit Center: Building with access to indoor waiting, restrooms, customer service and vending. Primary hub for most routes.

Metro Bus has 67 Bus Shelters and over 850 signed bus stops throughout the four-city transit service area. 

RIDERSHIP, HISTORY & AWARDS

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Metro Bus Fixed Route System – By the Numbers

1,308,941

Fixed Route ridership Fiscal Year (FY) 2019

OCTOBER, NOVEMBER and APRIL

Peak ridership months

3,567/DAY

Average number of weekday Metro Bus passenger trips FY 2019

1.3 MILLION

Number of revenue miles traveled annually by Fixed Route buses FY 2019

98,496

Fixed Route Service Hours FY 2019

16.12

Average passengers per hour FY 2019

17

Number of Year-Round Fixed Routes

42

Buses in Fixed Route fleet

6 YEARS

Average age of current Metro Bus Fixed Route fleet

$1.25

Fixed Route cash fare

6%

Bus riders paying with cash

$47.00

31 Day Pass

21%

Bus riders using 31-Day pass

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Awards & Recognition

INNOVATIVE SOLUTIONS AWARD

2015 for Mobility Training Center project, Metro Magazine

MANAGEMENT INNOVATION AWARD

2015 for the Mobility Training Center Project, MPTA

MN TRANSIT SYSTEM OF THE YEAR

2015 from the Minnesota Public Transit Association (MPTA)

URBAN TRANSPORTATION SYSTEM OF THE YEAR

2014 from the Community Transportation Association of America

OUTSTANDING PUBLIC TRANSPORTATION AWARDS

2007 & 1990 from the American Public Transportation Association (APTA)

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Firsts & Innovations

FIRST IN THE NATION

All Fixed Route bus routes have 100% transit signal priority coverage, 2004

FIRST IN THE STATE

  • Opened a Mobility Training Center, 2014
  • Operate a fleet of CNG fueled buses, 2014
  • Operate a CNG fueling station with outside sales, 2014
  • Partner with a state university to subsidize bus rides for students. Started with deeply discounted bus passes in 1988, and made free in 2003

GREEN FLEET

CNG fueled buses currently represent 67% of our combined Fixed Route and Dial-a-Ride (para-transit) fleets. This number will continue to increase with additions of new CNG Fixed Route and Dial-a-Ride buses throughout 2020 and 2021.

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Metro Bus Fixed Route System – Rider Profile

(September 2015 Fixed Route on-board rider survey – All routes)

AGE PROFILE
Under 18 4%
18 - 29 48%
30 - 45 22%
46 - 64 20%
65 & Over 6%
TRIP PURPOSE
Work 46%
School 39%
Shopping 8%
Social 4%
Medical 2%

77%

Daily bus riders 5 or more days a week

31%

Riders have been riding for 6+ years

44%

Riders have been riding for under 2 years

45%

Riders who didn’t have to make a transfer during their ride

84%

Riders who didn’t have a car available to them

45%

Riders listed bad parking as reason for using public transportation; environmental benefits was also listed

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Dial-a-Ride – By the Numbers

152,239

Dial-a-Ride ridership Fiscal Year (FY) 2019

366/DAY

Average number of weekday passenger trips FY 2019

662,468

Number of revenue miles traveled annually by Dial-a-Ride buses FY 2019

50,564

Total number of service hours FY 2019

3.01

Average passengers per hour FY 2019

33

Buses in Dial-a-Ride fleet

6 YEARS

Average age of current Dial-a-Ride fleet

$2.50

Cash fare