ABOUT US

The St. Cloud Metropolitan Transit Commission (Metro Bus) was created by the Minnesota Legislature in 1969 to operate as a Transit Authority.

Service Area

The Cities of St. Cloud, Sartell, Sauk Rapids and Waite Park

Annual Operating Budget

$12.2 million (fiscal year 2015)

AUDITED FINANCIAL STATEMENT Fiscal Year 2015

Operating Divisions

Fixed Route and Dial-a-Ride

FACILITIES

OPERATIONS CENTER

Built in 1985 with additions in 1994, 1998, 2000, 2005 and 2006. The location of administrative offices, Dial-a-Ride call center, maintenance shop and vehicle storage.

TRANSIT CENTER

Multimodal transfer facility in downtown St. Cloud, built in 1992 and remodeled and expanded in 2012. Metro Bus is the local Jefferson Lines agent, and intermodal connections made with local private taxi companies and public rural transit systems. Northstar Link Commuter Bus hubs from this location.

MOBILITY TRAINING CENTER

Located in downtown St. Cloud, the Mobility Training Center features a simulated street environment for training & assessing an individual’s physical & cognitive abilities as they pertain to using public transportation. The Mobility Training Center is also home to the Community Outreach & Travel Training program.

TRANSIT AMENITIES

  • 68 Bus Shelters, including two partially enclosed waiting areas to Crossroads Center
  • 14 Benches
  • 850 + signed bus stops
  • Transit Center: Building with access to indoor waiting, restrooms, customer service and vending. Primary hub for most routes.

Metro Bus has 68 Bus Shelters and over 850 signed bus stops throughout the four-city transit service area. 

RIDERSHIP, HISTORY & AWARDS

Metro Bus Fixed Route System – By the Numbers

2,099,501

Fixed Route ridership FY 2015

NOVEMBER-FEBRUARY

Peak ridership months

7,500/DAY

Average number of weekday Metro Bus passenger trips FY 2015

1.4 MILLION

Number of revenue miles traveled annually by Fixed Route buses FY 2015

86,981

Fixed Route Service Hours FY 2015

23.5

Average passengers per hour FY 2015

26

Number of Fixed Routes

39

Buses in Fixed Route fleet

5 YEARS

Average age of current Metro Bus Fixed Route fleet

$1.25

Fixed Route cash fare

20%

Bus riders paying with cash

$47.00

31 Day Pass

29%

Bus riders using 31-Day pass

Awards & Recognition

INNOVATIVE SOLUTIONS AWARD

2015 for Mobility Training Center project, Metro Magazine

MANAGEMENT INNOVATION AWARD

2015 for the Mobility Training Center Project, MPTA

MN TRANSIT SYSTEM OF THE YEAR

2015 from the Minnesota Public Transit Association (MPTA)

URBAN TRANSPORTATION SYSTEM OF THE YEAR

2014 from the Community Transportation Association of America

OUTSTANDING PUBLIC TRANSPORTATION AWARDS

2007 & 1990 from the American Public Transportation Association (APTA)

Firsts & Innovations

FIRST IN THE NATION

All Fixed Route bus routes have 100% transit signal priority coverage

FIRST IN THE STATE

  • Opened a Mobility Training Center in 2014
  • Operate a fleet of CNG fueled buses
  • Operate a CNG fueling station with outside sales, 2014
  • Partner with a state university to subsidize bus rides for students. Started with deeply discounted bus passes in 1988, and made free in 2003

GREEN FLEET

CNG fueled buses currently represent 70% of our Fixed Route fleet and 34% of our combined Fixed Route and Dial-a-Ride (para-transit) fleets. This number will increase by the end of 2016 with the addition of six CNG Dial-a-Ride buses.

Metro Bus Fixed Route System – Rider Profile

(November 2009 Fixed Route on-board rider survey – All routes)

AGE PROFILE
Under 18 4%
18 - 29 48%
30 - 45 22%
46 - 64 20%
65 & Over 6%
TRIP PURPOSE
Work 46%
School 39%
Shopping 8%
Social 4%
Medical 2%

77%

Daily bus riders 5 or more days a week

31%

Riders have been riding for 6+ years

44%

Riders have been riding for under 2 years

45%

Riders who didn’t have to make a transfer during their ride

84%

Riders who didn’t have a car available to them

45%

Riders listed bad parking as reason for using public transportation; environmental benefits was also listed

Dial-a-Ride – By the Numbers

133,303

Dial-a-Ride ridership FY 2015

484/DAY

Average number of weekday passenger trips FY 2015

538,194

Number of revenue miles traveled annually by Dial-a-Ride buses FY 2015

43,469

Total number of service hours FY 2015

3.07

Average passengers per hour FY 2015

25

Buses in Dial-a-Ride fleet

7.8 YEARS

Average age of current Dial-a-Ride fleet

$2.50

Cash fare