REQUEST A RIDE

Call 320.251.RIDE (7433) or use the Live Chat tool

Request a ride when you are ready to be picked up. You will be placed in a queue with other ride requests. Wait times will vary based on demand.

LIVE CHAT

SERVICE HOURS*

Mon-Fri 6:30 am-8:30 pm
Sat 9:30 am-5:30 pm
Sun 10:30 am-5:30 pm

Ride requests will be taken up to 15 minutes
before the START of service and until 15 minutes
before the END of service each day.

*Effective July 1, weekend hours will change to provide better service for customers:
Sat 10:30 am-6:30 pm
Sun 8:30 am-4:30 pm
(Weekdays remain the same.)

ABOUT 

CURB-TO-CURB

Picks up and drops off at the curb.

FOR EVERYONE

There are no age restrictions. Passengers must be able to ride independently or schedule to travel with their own assistant.

STEP-BY-STEP DIRECTIONS FOR USING CONNEX

SERVICE AREA & CONNECTING ROUTES

Serves Sartell

The ConneX Service Area covers all roads with 3/4 of a mile of the original Route 32. The map to the right shows the Service Area. Click on the map for an enlarged view.

Connecting Routes

ROUTE 31

Route 31 connects with ConneX service at Walmart in Sartell. The route is also expanded to include the CentraCare Health Plaza.

ROUTE 21/22

Route 21/22 connects with ConneX service at Country Manor in northeast Sartell. Route 21/22 primarily serves Sauk Rapids.

OTHER METRO BUS ROUTES

The entire Fixed Route System is accessible from ConneX by taking Route 31 to the Transit Center in downtown St. Cloud.

System Map Download

See the complete map of all Metro Bus routes.

DOWNLOAD PDF

USING CONNEX

When you are ready to use ConneX, follow these easy steps:

  1. Call 320.251.RIDE(7433) and select the ConneX option in the voice menu.
  2. Give the customer service representative your name, phone number, location and destination.
  3. Wait where you can see the ConneX vehicle when it arrives and board within one minute of arrival.
  4. Pay your fare with cash, tokens or a ride card. Request a transfer ticket if you plan to ride ConneX or another route in the next two hours.
  5. Enjoy your ride!

PASSENGER RELEASE OF INFORMATION

Passengers utilizing transportation services offered by Metro Bus have an expectation of privacy. Metro Bus respects the privacy of its passengers and will not share any passenger information with others without expressed written authorization to release such information from the passenger.

We realize agencies and/or other individuals may contact Metro Bus on  behalf of customers for various reasons such as to discuss changes in mobility and/or discuss incidents or accidents that occur on the bus.

If customers wish to allow Metro Bus to speak with anyone other than them regarding their use of Metro Bus services, the passenger must complete the Passenger Release of Information Authorization Form and return to Metro Bus. Forms can be faxed to 320-257-4583, emailed to MBpassrelease@stcloudmtc.com or mailed to Metro Bus Mobility Training Center, 700 West St. Germain, Suite 100, St. Cloud, MN 56301.

Passenger Release of Information - Authorization Form