PASSENGER RELEASE OF INFORMATION
Passengers utilizing transportation services offered by Metro Bus have an expectation of privacy. Metro Bus respects the privacy of its passengers and will not share any passenger information with others without expressed written authorization to release such information from the passenger.
We realize agencies and/or other individuals may contact Metro Bus on behalf of customers for various reasons such as to discuss changes in mobility and/or discuss incidents or accidents that occur on the bus.
If customers wish to allow Metro Bus to speak with anyone other than them regarding their use of Metro Bus services, the passenger must complete the Passenger Release of Information Authorization Form and return to Metro Bus. Forms can be faxed to 320-257-4583, emailed to MBpassrelease@stcloudmtc.com or mailed to Metro Bus Mobility Training Center, 700 West St. Germain, Suite 100, St. Cloud, MN 56301.