REQUEST A RIDE

Call 320.251.7433 or use the Live Chat tool

Request a ride when you are ready to be picked up. You will be placed in a queue with other ride requests. Wait times will vary based on demand.
The Live Chat tool is available from 10:15 AM-12:30 PM & 1 PM-6:15 PM.



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SERVICE HOURS

MON-SUN 10:30 AM – 2 PM,
3 PM – 6:30 PM

(Ride requests taken until 6:15 PM)

Metro Bus has reduced service to help limit the spread of COVID-19. Ride requests will be taken up to 15 minutes before the START of service and until 15 minutes before the END of service each day.

ABOUT 

CURB-TO-CURB

Picks up and drops off at the curb.

FOR EVERYONE

There are no age restrictions. Passengers must be able to ride independently or schedule to travel with their own assistant.
ConneX fare is $2.50 per ride and free transfers apply within two hours of paying the original fare.

STEP-BY-STEP DIRECTIONS FOR USING CONNEX

SERVICE AREA* & CONNECTING ROUTES

Serves Sartell

The ConneX Service Area covers most of the city of Sartell. The map to the right shows the Service Area. Click on the map for an enlarged view.

ConneX and Dial-a-Ride serve the Sartell High School and Oak Ridge Elementary school on weekdays during regular ConneX service hours (6:30 AM – 5 PM). There will not be service in between the Connex Service Area and the schools.

2020 ConneX Service Area. Click on the map for an expanded view and downloadable map.

Connecting Routes

ROUTE 31

Route 31 connects with ConneX service bus stops in the ConneX service area in southeast Sartell. The route is also expanded to include the CentraCare Health Plaza.

ROUTE 21/22

Route 21/22 connects with ConneX at bus stops in the ConneX service area in northeast Sartell. Route 21/22 primarily serves Sauk Rapids.

OTHER METRO BUS ROUTES

The entire Fixed Route System is accessible from ConneX by taking Route 31 to the Transit Center in downtown St. Cloud.

HOW TO USE CONNEX

  • When you are ready to use ConneX, follow these easy steps:
  • Call 320.251.7433 when you are ready. Select ConneX from the menu. You will be asked for your name, phone number, location and destination.
  • Wait for your ride. Wait where you can see the ConneX vehicle as it arrives, and be able to board within one minute of its arrival. ConneX provides curb-to-curb service and will stop near the end of your home’s driveway/curb or near the entrance of buildings with parking lots.
  • Pay as you board. Cash fare is $2.50. For current fare information visit ridemetrobus.com/fares. Request a free transfer ticket if you plan to ride ConneX or a Metro Bus route within two hours.
  • Enjoy your ride! ConneX is for everyone. There are no age restrictions. Passengers must be able to ride independently or bring their own assistance.
IMAGE: A map icon

System Map Download

See the complete map of all Metro Bus routes.

DOWNLOAD PDF

PASSENGER RELEASE OF INFORMATION

Passengers utilizing transportation services offered by Metro Bus have an expectation of privacy. Metro Bus respects the privacy of its passengers and will not share any passenger information with others without expressed written authorization to release such information from the passenger.

We realize agencies and/or other individuals may contact Metro Bus on  behalf of customers for various reasons such as to discuss changes in mobility and/or discuss incidents or accidents that occur on the bus.

If customers wish to allow Metro Bus to speak with anyone other than them regarding their use of Metro Bus services, the passenger must complete the Passenger Release of Information Authorization Form and return to Metro Bus. Forms can be faxed to 320-257-4583, emailed to MBpassrelease@stcloudmtc.com or mailed to Metro Bus Mobility Training Center, 700 West St. Germain, Suite 100, St. Cloud, MN 56301.

Passenger Release of Information - Authorization Form