Metro Bus is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color or national origin, as provided by the Title VI of the Civil Rights Act of 1964, as amended.

Metro Bus assists people with limited English proficiency to learn to ride the Fixed Route bus system. View the Limited English Proficiency Plan to learn how Metro Bus helps people who do not speak English learn about public transportation in the St. Cloud area.

READ PROFICIENCY PLAN

Title VI complaints must be filed within 180 days from the date of the alleged discrimination. To file a Title VI complaint with Metro Bus, complete the form  and send to the Metro Bus Title VI Manager via e-mail or USPS mail to 665 Franklin Ave. NE, St. Cloud, MN 56304.

COMPLAINT FORM

Please contact the Metro Bus Title VI Manager if you need additional information.

EMAIL