About Us

The St. Cloud Metropolitan Transit Commission (Metro Bus) was created by the Minnesota Legislature in 1969 to operate as a Transit Authority.

Metro Bus service area consists of the cities of St. Cloud, Sartell, Sauk Rapids and Waite Park.

Metro Bus annual operating budget for Fiscal Year 2013 is $9.5 million

Two operating divisions: 1) Fixed Route 2) Dial-a-Ride

Metro Bus owns/operates several major transportation facilities:

1) Operations Center - Built in 1985 with additions in 1994, 1998, 2000, 2005 and 2006. Houses administrative offices, Dial-a-Ride dispatching and Fixed Route call center, maintenance shop and vehicle storage. Total square footage is 77,425

2) Transit Center - Multimodal transfer facility in downtown St. Cloud, built in 1992 and remodeled and expanded in 2012. Metro Bus is the local Jefferson Lines agent, and intermodal connections made with local private taxi companies and public rural transit systems.

3) Crossroads Center Bus Stop - Completed in 2005 providing two architecturally-designed partially-enclosed and heated passenger waiting shelters, including parking and traffic circulation improvements, centered around a long-term lease arrangement.

4) 56 Bus Shelters and 700+ signed bus stops throughout the four-city transit service area. This shelter is at the St. Cloud Public Library.

 

 


 

 

 

 

 

 

 

Metro Bus Fixed Route System

Fixed Route passenger trips FY 2012: 2,195,539

Peak ridership months: November-FebruaryMetro Bus fixed route bus picture

Number of Fixed Routes: 21

Average number of weekday Metro Bus passenger trips: 7,900

Buses in Fixed Route fleet: 39

Number of revenue miles traveled annually by Fixed Route buses: 1,149,873

Average age of current Metro Bus Fixed Route fleet: 8 years

Fixed Route cash fare: $1.10; Percent of bus riders paying with cash 26%

31 Day Pass $45.00; Percent of bus riders using 31-Day pass 43%

Notables:

• Awarded $3.3 million federal Clean Fuels grant in 2012 to begin CNG fueling project.

• American Public Transportation Association's (APTA) Outstanding Public Transportation Awards in 1990 and 2007.

• First and only transit system in the nation to have 100% transit signal priority coverage of all fixed routes.

• First Minnesota transit system, in 1988, to partner with a state university - St. Cloud State University - to subsidize and deeply discount semester bus passes. Starting in September 2003, FREE RIDE U-Pass was implemented resulting in a 64+% ridership increase in one year on university-based routes.

• Re-introduced Sunday Fixed Route Service in May 2008 -- last provided in 1953.

 


 

Fixed Route Rider Profile

(November 2009 Fixed Route on-board rider survey - All routes)

Age Profile:

Picure of Metro Bus ridersUnder 18  4%
18 - 29     48%
30 - 45     22%
46 - 64     20%
65 & Over 6%                       

Trip Purpose:

Work     46%
School   39%
Shopping 8%
Social      4%
Medical   2%
 

Notables:

Daily bus riders (4+ days a week) 88%.

Percent of riders who could not have made their trip if bus service were not available - 83% (up from 57% in 2005).

32% of riders have been riding for 6+ years; 43% are under 2 years.

 


 

Dial-a-Ride 

Dial-a-Ride passenger trips FY 2011: 130,880 

Average number of weekday trips: 500/day

Buses in Dial-a-Ride fleet: 22

Number of revenue miles traveled annually by Dial-a-Ride buses: 513,000

Average age of current Dial-a-Ride fleet: 3 yearsPicture of Dial-a-Ride bus

Cash fare: $2.20

Notables:

• Awarded $3.3 million federal Clean Fuels grant to begin CNG fueling project.

• Specialized Service is Minnesota's first door-through-door, driver assisted Dial-a-Ride service for people with diabilities.

• One of the first systems in Greater Minnesota to have AVL dispatching and vehicle communications technology on Dial-a-Ride fleet.

• Implemented a successful Community Outreach and Travel Training Program funded by a Federal New Freedom grant.

 

Civil Rights

Metro Bus is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color or national origin, as provided by the Title VI of the Civil Rights Act of 1964, as amended.

Metro Bus assists people with limited English proficiency to learn to ride the Fixed Route bus system. View the Limited English Proficiency Plan  to learn how Metro Bus helps people who do not speak English learn about public transportation in the St. Cloud area.  

 
Title VI complaints must be filed within 180 days from the date of the alleged discrimination. To file a Title VI complaint with Metro Bus, complete this form  and send to the Metro Bus Title VI Manager via e-mail to info@stcloudmtc.com, USPS mail to 665 Franklin Ave. NE, St. Cloud, MN 56304.
 

Please contact the Metro Bus Title VI Manager if you need additional information. 


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